Hotel Mechi Crown

Horrible service, there was shortage of food in the breakfast buffet - the buffet is till 10:30 but they stopped bringing food around 9:45. There is a shortage of staff, it takes them atleast an hour to bring your food if you order a-la carte. The only good thing is proximity to the casino, food and room tariff are expensive.

Very horrible experience with the management ,the location was good but the customer service was poor they look very confused during the situation . I had gone with a family of 4 to relax but due to cleanliness and unhygienic bathrooms the 3 days trip was shorten to 1 day while we called the rooms service multiple times and requested to change the room or any other alternative solution they were very unprofessional and unapologetic. The staff look inexperience to deal with basic customer service horrible experience it was for us

Bad experience…one will feel staying in a Two Star or lower category hotel….Food is not up to the mark. SERVICE IS WORST. Overall not a very pleasing trip.

Very bad experience. NO value for money. Don't ask for any service as they charge for empty glasses in the room. Food is not up to the mark. Breakfast spread is like a 2 star property. Overall not a very pleasing trip.

This hotel is very close to Indian border.. Its a beautiful and a very big property.. Its a luxury hotel and it has one of the biggest and best casino of Nepal 🇳🇵..We had gone to this hotel for staycation since it is only 1hours drive from siliguri.. we completely enjoyed our time here.. We had great time in the property as well as in the casino !!Highly recommended if you want to relax..